Service & Installation Technician

Research & Development Murarrie Full-time Australia

Job Description

As our Service & Installation Technician, you will be representing JDE in a customer oriented and professional manner. You will focus on Coffee Equipment servicing, covering workshop and field duties where necessary, within a supportive and experienced team. You will service our customers from the Gold Coast to Noosa and spend a fair amount of time in our workshop in Brisbane.

The role will include:

  • Repair and maintenance of commercial coffee machine equipment and associated products
  • Bench testing machines and servicing 
  • Machine calibration
  • Assist stakeholders with coffee solutions/systems 
  • Warehouse duties

This is a full-time role working Monday to Friday with the occasional requirement to be on call or work outside of usual business hours. Generous allowance provided and paid when this applies. 


If you have the courage and confidence to venture into new cultures & territories, and you’re brimming with an entrepreneurial spirit and a drive to succeed, you’ll fit right in at JDE. We roll up our sleeves, pitch in, and get our hands dirty to break new ground. Committed to playing at our best, we think bigger and move faster, always rising to the challenge that matters most and celebrating the wins that count.

For this role as our Queensland based Service & Installation Technician, we’re looking for someone who has the following skills and experience:

  • You're required to hold a current QLD electrical license (minimum requirement REL appropriate to the industry) 
  • Full clean driver's license
  • Experience in the brewing industry or alternatively in an environment where you worked with for example vending machines, appliances etc. 
  • Absolute customer focus as you will be on-site troubleshooting and servicing equipment
  • You're stress-resistant, hands-on and you enjoy the social aspect of the role
  • A passion and a hunger to learn the ins & outs of coffee - extraction, temperature, grind etc
  • Ability to carry out routine tasks with accuracy and attention to detail 
  • PC proficient - will be working with SharePoint, Excel & SAP at times
  • Candidates must be in Australia and have working rights

Additional Information

What’s in it for you?

  • Competitive salary with contributions to your super and a bonus opportunity
  • Opportunity to work in a global company with exposure to amazing technology
  • A full-time permanent position
  • All the equipment required to hit the road – uniform (incl. safety boots), vehicle – Hyundai van available for personal use in line with company policy, phone and all tools provided!
  • Be part of an experienced and fun team
  • Delicious coffee on-site and free quarterly staff orders of coffee and tea
  • Experienced and enthusiastic team to welcome you into the fold

If you think you're up for a new challenge just like this, please grab a cuppa, brush up your CV and apply now (it's really easy, we promise). If you have any questions you'd like to ask before applying, feel free to send an e-mail to Nikki Suijkerbuijk (

JDE is a subsidiary of JDE Peet’s, the world's leading pure-play coffee and tea company, headquartered in the Netherlands. For more than 265 years, JDE has been inspired by the belief that it’s amazing what can happen over a cup of coffee. Today, JDE unleashes the possibilities of coffee and tea in more than 100 countries, through a portfolio of over 50 brands including Moccona, L’OR, Harris, Campos, Piazza D’Oro, Espresso di Manfredi, Pickwick and more.

What’s it like to work at JDE?

We are proud of our passionate, driven associates that challenge the status quo and pursue mastery in everything they do. Our goal is simple and ambitious – JDE: A coffee & tea for every cup.

At JDE, we're Made to Stand Out. Every day we are progressive in outlook, ambitious in nature, resourceful in action and decisive in approach, bringing coffee and tea moments to everyone around the world. We care about our environment and have a sustainability program in place called Common Grounds focused on Responsible Sourcing, Minimised Footprint and Connected People. We’re striving to use 100% responsibly sourced coffee and green packaging and achieve gender balance in management by 2025 while reducing our emissions.